Privacy Policy
Effective 2026-10-13 · Prosper Insurance Solutions
1. Who we are
Prosper Insurance Solutions ("Prosper Insurance Solutions," "we," "us") is a licensed insurance agency located at 7710 Balboa Ave, Suite 323, San Diego, CA 92111. This policy covers this website and the quote form on it.
2. What we collect
When you request a quote, you may give us:
- Contact details: first and last name, phone number, email address, and street address, city, state, and ZIP code.
- Personal details used for rating: date of birth, gender, and marital status. We treat your date of birth as sensitive and use it only to prepare your quote.
- Auto details: vehicle year, make, and model (up to four vehicles), number of drivers, whether you've had insurance in the last 30 days, and your current carrier.
- Home details: whether you own your home, property type, approximate age, square footage, number of stories, whether it's currently insured, and your current carrier.
- Consent record: the consent wording you agreed to, the button you clicked, the page address, your browser type, and the date and time of submission.
- Automatic data: your approximate city and ZIP code from your IP address (used to pre-fill the form), and basic page-visit data collected by the tools listed in Cookies and tools.
3. How we use it
- To prepare your quote, contact you about it, and help you buy, service, or renew a policy.
- To check that your email and phone number are real, so quotes reach you and junk submissions are filtered out.
- To keep a record of your consent, and to meet our legal and regulatory duties as a licensed agency.
- To measure which of our ads lead to quote requests, without sending your form answers to ad platforms.
We don't use your information to train artificial intelligence models.
5. Calls and texts
If you agree on our quote form, Prosper Insurance Solutions and its licensed agents may call and text you about your quote and related insurance products, including with automated technology or a prerecorded voice. Consent is not a condition of purchase.
Reply STOP, OPT OUT, CANCEL, END, QUIT, UNSUBSCRIBE, or REVOKE to stop texts, or HELP for help. You can also opt out by telling us on a call, by email, or by any other reasonable means, and we'll honor it within 10 business days. Message frequency varies. Message and data rates may apply.
Mobile information is never shared with third parties or affiliates for marketing or promotional purposes. Text messaging opt-in data and consent are not shared with any third parties.
6. Do Not Call
We keep an internal Do Not Call list and honor requests to stop calls for ten years. We scrub against the National Do Not Call Registry as required by law. Your consent on our form lets us call you even if your number is on the Registry, until you tell us to stop.
8. Do Not Sell or Share My Personal Information
We do not sell your personal information, and we have not sold it in the past 12 months. Some state laws treat ad measurement tools like the Meta Pixel and Google Ads tag as "sharing" for advertising. To opt out on this browser, use the button below or turn on Global Privacy Control; either way those tools won't load on this website. You can also contact us at todd@getprosperins.com or (858) 581-2131.
9. Security
We use reasonable administrative, technical, and physical safeguards to protect your information, including encrypted (HTTPS) connections. No system is perfectly secure, so we can't guarantee absolute security.
10. Retention
We keep quote requests and consent records as long as we need them to serve you and to meet insurance record-keeping and legal requirements, then delete or de-identify them. Do Not Call requests are kept for ten years.
11. Your rights
You can ask us to tell you what personal information we have about you, correct it, or delete it, subject to legal exceptions (for example, records we must keep under insurance law). Contact us at todd@getprosperins.com or (858) 581-2131. We'll verify your identity and respond, generally within 45 days. You may use an authorized agent; we may ask for proof of their authority. We won't discriminate against you for using your rights.
Appeals: if we decline your request, you can appeal by replying to our decision or emailing todd@getprosperins.com with "Appeal" in the subject. We'll respond to appeals within the time your state's law requires. If you're not satisfied, you can contact your state attorney general or insurance department.
12. State privacy rights
Residents of California may have additional rights under California insurance privacy law and, where it applies, California consumer privacy law. Insurance information we hold may be covered by the federal Gramm-Leach-Bliley Act and state insurance information privacy rules rather than general consumer privacy laws. To use any right described here, contact us using the details below.
13. Children
This website is for adults. We don't knowingly collect information from anyone under 18. If you believe a minor has sent us information, contact us and we'll delete it.
14. Other websites
Links to insurance companies, maps, or other websites are governed by those sites' own privacy policies.
15. Changes to this policy
We may update this policy. The effective date at the top shows when it last changed. Material changes apply only to information collected after they take effect.
16. Contact us
Prosper Insurance Solutions
7710 Balboa Ave, Suite 323, San Diego, CA 92111
(858) 581-2131 · todd@getprosperins.com